Infinity Networks is here whether you have a simple question or are requesting a proposal to complete your telecommunications needs, Infinity Networks can help provide you with your Total Telecommunications Solutions. Our company mission is to provide superior customer service to both of our customers, the facilities in which we serve, and also to the end users who use our services daily.
Our mailing address is: PO Box 30137, Austin, TX 78755
Starting on Saturday, 02/13/2013, the customer service hours are:
Monday thru Friday
7:30 am to 6:00 pm CST
Including: Setting up an account, questions with signing up, or requesting general information from our customer service representatives, etc.
We recommend you to first check out our new, updated FAQs page.
To submit a phone number change request, transfer fund request or refund request, please go here.
Telephone: 866.681.2948, Ext. 3
Inmate Telephone Billing Questions:
Including: Paying your inmate telephone collect bill, establishing a prepaid collect phone account, or blocking a number, etc.
Telephone: 866.681.2948 Ext. 3
Sales and Marketing Questions:
Including: Product demonstrations, brochures, informations packages, formal/informal proposals, bidding.
Telephone: 866.681.2948 Ext. 6
Including: Installation, after installation, technical questions.
Telephone: 866.681.2948 Ext. 5
Including: International and Interstate Tariffs
Mrs. Paula Neal
Including: Job openings
Mrs. Marie Gauthier
Please fax resumes to the following number: