1-888-459-4521 - 24 Hours a Day Customer Service

Infinity Networks is here whether you have a simple question or are requesting a proposal to complete your telecommunications needs, Infinity Networks can help provide you with your Total Telecommunications Solutions. Our company mission is to provide superior customer service to both of our customers, the facilities in which we serve, and also to the end users who use our services daily.

Our mailing address is: P.O. Box 648, Marksville, LA 71351

Customer Service:
Monday thru Friday
8am to 5pm CST

Including: Setting up an account, questions with signing up, or requesting general information from our customer service representatives, etc.

We recommend you to first check out our new, updated FAQs page.

To submit a phone number change request, transfer fund request or refund request, please go here.

Telephone: 888-459-4521

Inmate Telephone Billing Questions:
Including: Paying your inmate telephone collect bill, establishing a prepaid collect phone account, or blocking a number, etc.

Billing Department
Telephone: 888-459-4521

Sales and Marketing Questions:
Including: Product demonstrations, brochures, informations packages, formal/informal proposals, bidding.

Sales Department
Telephone: 866-681-2948 ext 104
Fax: 318-253-6131
gcarroll@infinitynetworks.biz

Technical Questions:
Including: Installation, after installation, technical questions.

Operations Department
Telephone: 866-681-2948 ext 115
Fax: 318-253-6131
bvead@infinitynetworks.biz

Regulatory Department:
Including: International and Interstate Tariffs

Regulatory Department
Ms. Marie Gauthier
Telephone: 866-681-2948 ext 104
Fax: 318-253-6131
marie@infinitynetworks.biz

Career Information:
Including: Job openings
Mrs. Marie Gauthier
Telephone: 866-681-2948 ext 104
Fax: 318-253-6131
marie@infinitynetworks.biz

General Questions or Inquiries

1-866-681-2948

Monday thru Friday
8am to 5pm CST